There are a few reasons why you might be having trouble logging into your Starbucks Partner Hours app or the My Partner Info website. This article will walk you through some troubleshooting steps to get you back to accessing your schedule and benefits.
Common Login Issues:
- Incorrect Username or Password: This is the most common culprit. Double-check that you’re entering your Partner Number and password correctly. Pay attention to caps lock and special characters.
- Outdated App: An outdated version of the Partner Hours app might cause login problems. Make sure you have the latest update installed from the app store.
- Weak Internet Connection: A poor internet connection can disrupt the login process. Try connecting to a stronger Wi-Fi network or moving to an area with better cellular service.
- Account Locked: After multiple unsuccessful login attempts, your account might get temporarily locked. Don’t worry, you can usually unlock it by using the “Forgot Password” option.
Troubleshooting Steps:
- Verify Login Credentials: Ensure you’re entering the correct Partner Number and password.
- Reset Your Password: If you’ve forgotten your password, use the “Forgot Password” option on the login page. You’ll need your Partner Number, date of birth, and the last four digits of your Social Security Number to reset it.
- Update the App: Check the app store for any available updates for the Partner Hours app.
- Restart the App: Sometimes a simple restart can resolve temporary glitches. Close the app completely and relaunch it.
- Check Your Internet Connection: Make sure you have a stable internet connection, either Wi-Fi or cellular data.
Still Having Trouble?
If you’ve tried these steps and are still unable to log in, you can reach out to the Starbucks Partner Contact Center for further assistance. They can be reached at (888) SBUX-411 (7289-411).
By following these tips, you should be able to resolve most login issues with Starbucks Partner Hours.