Starbucks offers a dedicated online portal for its employees called My Partner Info. This platform serves as a one-stop shop for partners (employees) to access various work-related resources and manage their personal information.
This article will provide a comprehensive explanation of My Partner Info, including its functionalities, login process, and troubleshooting tips.
Contents
What is My Partner Info?
My Partner Info is a secure online hub designed specifically for Starbucks employees. It grants partners 24/7 access to a wealth of information and tools to streamline their work experience.
Here’s a breakdown of the key functionalities offered by My Partner Info:
- Schedule Management: Partners can view their work schedules, including upcoming shifts, breaks, and time off requests.
- Paystub Access: The portal allows partners to access their digital paystubs, providing a detailed breakdown of their earnings, deductions, and benefits.
- Benefits Management: Partners can view and manage their benefits enrollment, including health insurance, dental plans, and other offerings.
- Time Off Requests: The platform facilitates submitting time-off requests, allowing partners to request vacation days, sick leave, and personal days electronically.
- Personal Information Update: Partners can update their personal information, such as contact details, mailing address, and emergency contact information.
- Company Resources: My Partner Info provides access to various company resources, including training materials, policy documents, and employee assistance programs.
Logging In to My Partner Info Starbucks
To access My Partner Info, Starbucks partners can follow these steps:
- Visit the official My Partner Info login page: https://mypartnerinfo-ext.starbucks.com/partnerportal
- Enter your partner number (without preceding “US,” “CA,” or “0”).
- Input your unique My Partner Info password (different from your GLS password).
- Click on “Logon” to access the portal.
Important Security Reminders:
- Starbucks emphasizes maintaining the security and privacy of partner information.
- Partners are responsible for safeguarding their login credentials and logging out of their sessions when finished using the portal.
- My Partner Info sessions automatically time out after 3 minutes of inactivity for additional security.
Troubleshooting My Partner Info
If you encounter any difficulties accessing My Partner Info, here are some troubleshooting tips:
- Double-check your login credentials: Ensure you’ve entered your partner number and password correctly.
- Clear your browser cache and cookies: Sometimes, outdated cache data can interfere with login processes. Try clearing your browsing history and cookies before attempting to log in again.
- Use a compatible browser: My Partner Info might not function optimally on all browsers. If you’re facing issues, try using a different browser to access the portal.
- Forgot your password?: The login page offers a “Forgot your password?” link. Clicking on this link will guide you through the process of resetting your password.
For further assistance:
- Visit the Partner Service Portal specific to your country for additional support resources.
- Partners in the US can call the Partner Contact Center (PCC) at (888) SBUX-411 (7289-411).
- Partners in Canada can access their dedicated Partner Service Portal for support.
By effectively utilizing My Partner Info, Starbucks employees can streamline their work experience, manage their schedules and benefits effortlessly, and stay informed about company policies and resources.